Terms of service

Welcome to kenvalora! By accessing and using our website www.kenvalora.com, you agree to the following terms and conditions. These terms govern your use of our services and products, so please read them carefully. If you do not agree with any part of these terms, please discontinue using our website.

1. General Terms

  • By using www.kenvalora.com, you confirm that you are at least the age of majority in your country of residence or that you have given us consent to allow your minor dependents to use the site.
  • We reserve the right to modify or update these terms at any time. Your continued use of the site after changes have been posted constitutes acceptance of the updated terms.

2. Product Information and Pricing

  • All products are priced in USD by default. You may select from other available currencies during checkout.
  • We strive to ensure product descriptions, images, and prices are accurate. However, we do not guarantee the completeness or error-free nature of product information.

3. Payment and Currency

  • We accept multiple payment methods, including major credit cards and PayPal.
  • Customers can pay in their preferred currency at checkout, subject to available options.

4. Order Processing and Shipping

  • Orders are processed within 1-3 business days.
  • Shipping times vary depending on your location and chosen shipping method. For detailed information, please refer to our Shipping Policy.
  • Shipping costs will be calculated at checkout and displayed prior to payment.

5. Taxes and Duties

  • Prices displayed do not include applicable taxes, duties, or customs fees, which are the responsibility of the customer.
  • Any additional charges will be determined by the customs office of the destination country and are not controlled by us.

6. Returns and Refunds

  • Returns must be requested within 30 days of receiving the product. The returned item must be unused and in its original packaging.
  • Refunds will be processed within 7 business days of receiving the returned item. Refund times may vary due to bank processing delays.

7. Intellectual Property

  • All content, including images, text, and graphics, on www.kenvalora.com is the intellectual property of kenvalora.
  • You may not reproduce, distribute, or use our content without prior written permission.

8. User Accounts

  • You are responsible for maintaining the confidentiality of your account and password.
  • We reserve the right to terminate your account or restrict access to the site if we detect any fraudulent or unauthorized activity.

9. Limitation of Liability

  • kenvalora is not responsible for any direct, indirect, or consequential damages arising from your use of the website, products, or services.
  • Our total liability for any claim relating to our products or services shall not exceed the amount paid for the purchased product.

10. Third-Party Links

  • Our website may contain links to third-party websites or services. We are not responsible for the content, accuracy, or privacy practices of those external sites.
  • We encourage you to review the terms and privacy policies of any third-party sites you visit.

11. Privacy and Data Protection

  • Your submission of personal information is governed by our Privacy Policy.
  • We are committed to protecting your privacy and ensuring that your personal information is handled securely.

12. Force Majeure

  • We are not responsible for delays or failures to fulfill orders caused by circumstances beyond our control, such as natural disasters, strikes, pandemics, or government restrictions.

13. Governing Law

  • All the items above are organized and regulated under the laws of Singapore.
  • Any disputes arising from these terms shall be resolved under the jurisdiction of the courts in Singapore.

14. Fraud Prevention

  • We reserve the right to refuse or cancel any orders that appear suspicious, fraudulent, or involve unauthorized payment methods.
  • If your order is flagged for fraud, you will be notified and required to provide additional verification.

15. Promotions and Discounts

  • From time to time, we may offer special promotions, discounts, or codes. These offers are subject to their own terms and cannot be combined unless specifically stated.

16. Customer Support

  • If you have any questions about these Terms of Service, your order, or our products, please contact us at [email protected].
  • Our support team is available during regular business hours to assist you with any concerns.

17. Changes to Terms

  • We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with the revision date.

Conclusion

Thank you for choosing kenvalora. By using our website and services, you acknowledge and agree to these terms and conditions. If you have any questions or need assistance, feel free to contact us at [email protected]. We look forward to serving you!